Businesses today have a ton to handle! Among these many needs are a phone system. Communication between customers, and even between employees, is vital to ensuring a well-oiled machine. While very necessary, setting up a phone system can be costly and require high maintenance. Thankfully, there is an alternative option: A hosted phone system.

While a typical phone system would be managed by the company using it, a hosted phone system is instead managed by a third-party. This provides a host of opportunities for a business. For one thing, the system is far easier to install. It’s also much more cost effective, as there doesn’t need to be external devices that are typically needed in a phone system. That’s because a hosted phone service relies entirely on an internet connection.

Typically, the hosted phone provider is also the provider of a business’ internet, meaning that the connection is extremely stable. Not only this but being over the internet allows for far greater flexibility in where calls can be hosted. On a hosted phone network, you aren’t restricted to just calling over a phone. Calls can be hosted on a laptop or a desktop on top of typical phones. This also means than such a flexible system can scale as a company grows, far easier than if it was a typical wired system.

Recent Articles

Navigating the Internet Highway: A Comparison of Dial-up, Cable, and Fiber Optic Internet

In today’s digitally driven world, the internet has become a part of our daily lives. From streaming entertainment to remote work, the quality and speed of our connection can significantly impact our online experience. With various options available, such as dial-up, cable, and fiber optic internet, it’s essential to understand the differences between them to […]

A Better Connection Starts at the Local Level

It’s no secret — reliable internet connection is a necessity. Whether you’re working remotely, unwinding after a long week with an all-day streaming marathon, competing in a massively online gaming session, or connecting with loved ones over a video call, seamless online experiences start with the right internet service. With so many options, it can […]

Be Aware of Phone Scams: A Message from Empire Access

We wanted to take a moment to address an important issue that has recently come to our attention. Phone scams are targeting our customers. One of our customers received a suspicious call claiming to be from Empire Access. The customer reported that the caller, who had a foreign accent, stated that they needed to perform […]

Award-Winning Internet Service Provider

Empire Access continues to win accolades for our unwavering commitment to excellence.

I would just like to add that I am very happy that I changed providers! It’s so nice to get a real person who can answer my picky little questions right away without having to wait, thank you for everything.

- Sidney P., Hornell, NY
Young Woman Smiling

I have to say that everyone that I have dealt with at Empire has been top notch… At times, I felt like we were their only customer. As far as the Fiber is concerned, it gives us reliability that we have not had — ever — and the speed that we desperately lacked…

- Joe C., Hunt Hollow Ski Club, Naples, NY
Hunt Hollow Ski Club, Naples, NY

Fiber connectivity is amazing, and so are the folks who brought it to my house and keep it running smoothly. As always, especially when I have the luxury of not thinking about it at all, you have my thanks.

- Jason T., Big Flats, NY
Happy Fiber Customer

We are very thankful to Empire Access for selecting our area to be our service provider for fiber optic high speed internet and phone service. We are very happy with the speed they provide along with the unlimited data. My husband and myself were very impressed with everyone that we dealt with…

- Veda M., Elmira, NY
Happy Fiber Customer

They got everything running in no time and were super helpful in setting up my home and answering questions. I truly appreciate the great service.

- Eric M., Corning, NY
Smiling Man

When Empire came into my neighborhood, I decided to give them a shot. So grateful I did. Besides the LIGHTNING fast speeds, my favorite thing about Empire is their incredible customer service … can’t say enough good things about Empire Access. I’ve loved every day I’ve been able to use their internet services…

- Steve A.

Get started with Empire Access

Customized cost-saving solutions for phone, internet, TV, and security over a dedicated fiber optic connection.

Online pricing is available to residential customers only.